If you are migrating from another system and would like to import a list of contacts who have already opted out of receiving email, use the following process:
- Create your CSV file.
- The file needs to include two columns:
- Email address: the contact’s email address
- Do not contact: set the value to
yes
- Save file as a CSV UTF-8 format
- The file needs to include two columns:
- Go to your Contacts tab and select Import.
- Select your file to import.
- Map the correct fields from your file.
- Map your email address column to the email field within MassiveHand Campaign Works™
- At the bottom of the mapping page, select the Do not contact field and map it to the one in your file
- Click Import.
To view the progress of your file upload, go to Contacts, and then select click Import History from the menu in the upper right-hand corner.